"LIST PRICE" is the suggested retail price provided to us by our suppliers.
"You Save" indicates your savings off of the manufacturers published list price.
colorHQ.com will not ship outside of the U.S. & Canada.
"Free Shipping" is done via Fed Ex or UPS GROUND.
24 hours after receipt of order - provided the product has not shipped.
Cancellations must be done by calling us at 1-888-265-6717
10 Day Return Policy on specific Eye-One and Pulse Products:
items on our site will be clearly marked as having a 10 day return
policy. These items are backed with our 10 day money back promise of
satisfaction. Simply call us at 1-888-265-6717 within 10 days of
delivery and we will arrange for the product to be returned.
Items must be returned in NEW condition with the original packaging and
all accessories. If a quantity greater than 1 is purchased by the
customer, then only 1 opened item will be eligible for this offer.
currently qualified for this program include: i1 Basic, i1 Photo, & i1 Publish
Return Policy for Large Box Items:
Please note large box items like Printers, Light Booths, and other items delivered by freight are non returnable.
Please call us at 888-265-6717 should you have any questions.
Return Policy for Custom Products and Services:
must be requested in writing within 30 days of shipment. Custom items
will be repaired or replaced at colorHQ's sole discretion.
Trade In Offers:
in offers will require the customer to send their original product to
colorHQ.com before we can ship out the new product.
the event a product is listed at an incorrect price or with incorrect
information due to typographical error or error in pricing or product
information received from our suppliers, colorHQ.com shall have
the right to refuse or cancel any orders placed for product listed at
the incorrect price. colorHQ.com shall have the right to refuse
or cancel any such orders whether or not the order has been confirmed
and your credit card charged. If your credit card has already been
charged for the purchase and your order is canceled, colorHQ.com shall immediately issue a credit to your credit card account in the
amount of the charge.
Special Offers and Pricing:
colorHQ.com reserves the right to rescind Special offers at any
time. It is possible that these pages may reflect offers that are no
longer available. Customers purchasing product after the offer has been
rescinded will be issued a full credit providing that the product is
"limited time" offers may not be extended to other dealers or
distributors. During the sale purchases will be limited to 1 item per